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A Metric with No Measure

In the Metrics section of the plan, more specificity is needed for electronic content. It simply states “Agencies will review and evaluate electronic content for 508 compliance.” We need simple metrics, common across most agencies, that can be used to evaluate an agency’s commitment and effectiveness in implementing accessibility. The Section 508 refresh is increasing the scope of electronic content and the strategic plan can be used to encourage agency adoption. While measures against the majority of electronic content types in the latest ANPRM may be difficult, what can be reasonably measured should be included in the strategic plan’s metrics.

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Submitted by 508 Govt Professional 1 year ago

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  1. The idea was posted
    1 year ago

Comments (5)

  1. garymichaelmorin

    Where, exactly, is 'the plan?' Is it published somewhere and has it been shared with Federal employees? All I can find are two White House memos that talk about plans and praises those who are talking, but I don't see any concrete steps taken or to be taken. http://www.whitehouse.gov/blog/2012/03/19/implementing-section-508-improving-access-government-information-and-data-persons-di and http://www.whitehouse.gov/the-press-office/2011/07/26/anniversary-americans-disabilities-act-obama-administration-recommits-en

    1 year ago
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  2. 508 Govt Professional Idea Submitter

    Yeah, the resources for this topic could improve; it's hard to find some of the stuff. Here is a link to the CIO Council Accessibility Committee's recommended metrics on IdeaScale:

    http://section508.ideascale.com/a/pages/metrics

    1 year ago
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  3. Moderator
    deborah.kaplan

    There do need to be much more specific metrics that agencies are held accountable for. Please use this space to provide details about what metrics you think should be applied.

    1 year ago
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  4. Moderator
    Community Member

    Agree, metrics should be specific. I worked on a committee to develop agency-wide metrics for a scoreboard. One of the metrics was "how many employees received training". Each department interpreted "training" differently, so basically, everyone received training. The SMART test should be applied, a data dictionary compiled. Also, there should be some way to measure "scores" across agencies.

    1 year ago
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  5. garymichaelmorin

    Some might say that, just because someone took a training, it doesn't mean that they learned anything or applied what they did or should have learned." And this is true. It does, however, give the agency reportable evidence that their employees were put on notice regarding what is contained in the training. So, at a minimum, there should have been since 2001 and there should still be one uniform mandatory introductory training for each and every Federal employee (and contractor), with annual or biennial refreshers, and then position- or function-specific training (acquisitions, procurement, contracting, COTR, IT, telecommunications, multimedia, legal, etc. etc.)

    1 year ago
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