Agencies must purchase E&IT, the market is not doing a great job of supplying compliant products and solutions, and so often agencies must purchase inaccessible products. The job does not end there though. An agency is still charged with implementing that E&IT in the most accessible manner give its ‘other than procurement’ obligations (develop, use, maintain). It is also still under Section 504 obligations. Agencies must improve their capabilities in developing, configuring, and implementing accessible solutions after they purchase E&IT irrespective of any "out of the box" Section 508 limitations. Metrics that promote accessible implementation post procurement are needed (contract acceptance criteria, project planning, life cycle management, accessibility governance, and accommodation planning).
Idea No. 29