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Roles and Responsibilities

Should OMB, OPM, GSA and other departments and agencies develop formal inter-agency agreements, establish senior executive leadership positions like a Chief Accessibility Technology Officer, demand greater inter-agency collaboration and coordination, and devote the necessary and sufficient resources to eliminate barriers to ensure accessible ICT?

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Share your experiences

Passport information

1. The website to access information re Passport status is out of date. Have family 2012 issued passports in hand. Website status update says there is no record of passport. This site needs to be kept current if it to be at all useful. 2. When we applied for a passport for a family member who is conserved, (non-verbal and cognitively unable to use the internet) the current system, due to "privacy restrictions" does ...more »

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Increase Transparency

Making a Section 508 complaint

Do people in HR or in areas that might handle Section 508 get trained in how to handle Section 508

complaints? It seems that the whole issue of how to make a Section 508 complaint for those of us that might want to is very confusing because

all the agencies are supposed to come up with their own plans for how to handle them.

Comment from Accessibility Committee virtual Listening Session, Sept 8, 2011

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Increase Transparency

Each agency should follow same 508 guidelines

If EVERY agency followed the SAME set of 508 guidelines, it would help to streamline and consolidate 508 implementation. Currently, agencies treat and evaluate 508 differently.

 

Ask any contractor who works with multiple agencies and they will tell you the same thing....the agencies all intepret 508 it differently.

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Increase Transparency

Provisional procurement

Not all products will be fully compliant. Some sole source products are almost completely non-compliant. Yet agencies need ICT to do their jobs. How about letting agencies purchase products that are not fully compliant under the following conditions: 1. The vendor commits to a remediation plan with an enforceable timetable. 2. The vendor provides all testing results, workarounds, tips & tricks,etc. that can aid in accommodation ...more »

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Increase Transparency

Open 508 to a Wide Community of Practice

Right now 508 decisions are made with almost no transparency. This leads to disparities among agencies, and insufficient information about accessibility for other decisionmakers -- basically everyone who buys or uses ICT. (Remember, 508 is supposed to benefit the entire ICT market.) For example, why are VPATs treated as private communications between an agency and a vendor? All information about ICT accessibility should ...more »

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Increase Transparency

Scary spiders

Lots of federal sites feature videos without captions or description. Why not develop a tool that visits all federal sites, identifies these offending videos, and at least notifies the agency's 508 coordinator about the problem? Other oversight may be necessary. Of course, this should be accompanied by better availability of captioning and description tools, and by agencies purchasing only media creation tools that default ...more »

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Increase Transparency

Encourage usability testing with people with disabilities

It's hard to design, write, code, etc. for people you don't know. One of the value of usability testing with people with a variety of disabilities is that it puts a human face on the goals of Section 508. I do NOT mean using people with disabilities as "accessibility QA testers." This is about observing - and understanding - why each requirement in Section 508 (or WCAG 2.0) exists: what human communication need it meets. ...more »

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Increase Transparency

Agency Web Application Metric

Collect and post data for external web applications on an agency and/or OMG/GSA web site and post a similar data set on an agency’s intranet. Present it as a quarterly or yearly report by Providing a table which lists: 1) the agencies web applications (link to splash screen), 2) has/when accessibility testing occurred, 3) a compliance determination, 4) known accessibility defects (link), 5) work around or accommodation ...more »

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Action Plan

Educate the developer community on Section 508

In my experience interacting with developers - few have a knowledge of Section 508 and even less knowledge of the WCAG. With the WCAG 2.0 being such an intergral part of the Section 508 refresh, it is imperative that all web deveopers have solid knowledge of the WCAG 2.0 and program ground up for Section 508. A study reports that the cost of revision is estimated to be one to six times greater during development than ...more »

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Action Plan

Standardized government-wide testing methodology

Related to a few ideas already posted, the government needs to create a standardized testing methodology that federal and contracted staff can use for compliance testing. Such a methodology needs to include both automated testing tools and functional, usability testing. Once the government standardizes on a testing approach, the market will react and can provide clearer results as to what is compliant and what is not. ...more »

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