Infrastructure Infrastructure exemplary practice: 1. Establish infrastructure that supports accessible ICT policies and practices: Four key areas-outsourcing, procurement, training and deployment Outsourcing: Provide outsourcing guidelines to suppliers and business partners, including copies of ICT accessibility guidelines; Ensure that contracts stipulate suppliers will, where relevant, apply ICT accessibility standards ...more »
I propose expanding the funding of the CAP office to implement a hotline for all accessibility issues. They are already the subject matter experts. This hotline could help disabled individuals with their technical questions, provide a clearing house to disseminate technical tips, and serve as a focal point for reporting/tracking non 508 compliant websites/applications.