Section 508 requires agencies to select the product that best meets the Section 508 standards, but the FAR does not buttress the concept. A strategic plan that pledges to include “best meets” in the FAR would be welcomed. Recently case law stated that the FAR supersedes the “best meets” concept in Section 508 (an over simplification of a complicated decision but at its heart true).
Section 508 as it relates to technology (1194.21, 1194.22) should be evaluated and updated on a regular basis. Technology changes rapidly, and the standards are sorely outdated. This means meeting these standards as a software vendor while still enhancing and advancing the product is difficult and costly. It can also result in poor overall user experience by government employees because it may limit the advancements... more »